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Gen Z Resentment Toward AI Grows as Adoption Stagnates and Workplace Fears Mount

As AI adoption stalls and workplace automation fears intensify, a growing Gen Z backlash against AI-powered tools is fueled by concerns over job displacement and lack of transparency in decision-making processes, with 71% of respondents citing algorithmic bias as a major concern. This sentiment shift is particularly pronounced among younger workers, who are increasingly wary of AI-driven hiring tools and performance evaluation systems.

A new Gallup survey conducted for the Walton Family Foundation and GSV Ventures shows that Gen Z's relationship with AI is souring. While a slim majority (51%) still use AI tools weekly, adoption growth has slowed to just four percentage points over the past year. Positive sentiment has dropped sharply: excitement fell 14 points and hopefulness dropped nine points since 2025. Meanwhile, 31% of Gen Z now report feeling outright anger toward AI, up from 22% last year. Anxiety remains high, with slightly more than 4 in 10 young people saying they feel uneasy about the technology's direction.

Workplace risk perception

Nearly half of Gen Z workers (48%) now believe the risks of AI in the workforce outweigh its benefits — an 11-point increase over the prior year. This skepticism persists even though 56% of Gen Zers acknowledge that AI tools can help them complete work faster. However, that recognition of speed comes with a steep perceived cost: 80% believe that relying on AI to complete tasks faster will likely make learning more difficult in the future. The percentage of Gen Zers who agree that AI tools can help them complete work faster has actually declined by 10 points since 2025.

Schools and academic integrity

School policies on AI have expanded significantly. According to Gen Z K-12 students, nearly three-quarters (74%) of schools now have policies regarding AI and academic work, a 23-point increase from last year. Yet as access and rules grow, students are becoming more skeptical. Roughly 4 in 10 students (41%) believe that most or all of their classmates are using AI for schoolwork even when they are not supposed to. This atmosphere of peer distrust coincides with a broader shift in student sentiment.

Preference for human-led services

Despite being a digitally native generation, Gen Z shows a clear preference for human-led services over AI-powered alternatives. Fewer than 20% of Gen Zers would choose AI for services like tutoring, financial advice, and customer service. The overwhelming majority still prefers that a human perform these tasks.

Bottom line

Gen Z is not rejecting AI outright, but the honeymoon phase is over. The data shows a generation that recognizes AI's utility but is increasingly concerned about its long-term impact on learning, trust, and career readiness. For employers and educators, the message is clear: thoughtful integration and transparency matter more than ever.

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